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Contact Us | InkTec Zone Retail Store | Site Map |
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 Whether you are a large national retailer or a start-up refill shop, InkTec Zone can help to ensure that the launch of your inkjet cartridge refilling service is a success. Our dedicated field support, marketing and operations support staff can work closely with you to successfully launch your business. We can develop an in-depth implementation program incorporating all of the necessary components of the launch - from logistics to promotions to training. We can coordinate, or work closely with your deployment team, to ensure that the delivery and installation of your new Ink-O-Matic Inkjet Refill System run smoothly. Field Service and Support We have more than 3,000 field technicians nationwide ready to serve you. They will install your Ink-O-Matic Inkjet Refill System as well as perform quarterly maintenance and emergency service calls seven days a week. We also have a dedicated tech support department for training and to answer any day-to-day questions about inkjet cartridge refilling. Training The best time to train staff on how to use the Ink-O-Matic Inkjet Refill System is shortly before implementation. We have several training options available depending on the size of the roll-out. We offer an in-depth inkjet and customer service training at our Cambridge, MA location where users are trained on how to refill inkjet cartridges and engage in real-life customer support situations. For larger implementations we offer "Train the Trainer" classes or smaller on-site training seminars where users are taught how to refill inkjet cartridges with hands on demonstrations of the Ink-O-Matic Inkjet Refill System. Marketing Support It is important to start both internal and external promotions prior to the launch of your inkjet cartridge refill service. We have programs ready to introduce inkjet cartridge refilling to your customers and increase their awareness about inkjet cartridges. We also know the value of creating internal champions for inkjet cartridge refilling among your retail staff. We'll help get them excited about inkjet cartridge refilling and saving their customers money! After your Inkjet Cartridge Refill Service has successfully been launched we won't disappear. We'll still be there to make sure you have the support you need to help your inkjet refill service grow. Our nationwide service technicians and tech support staff are available when you need them. We'll also help you keep your POP Displays and marketing messages fresh to consistently attract new clients. Whether you are a large retailer or a start-up our dedicated support staff will be there to help make your inkjet cartridge refilling service a success. Contact us today to find out more! |
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